Terms of service

ACCEPTANCE OF TERMS

By completing a purchase on the Charm Offensive website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not proceed with your purchase 

WARNING: CHOKING HAZARD – Our products contain small parts such as beads, clasps, and jump rings. These pieces pose a choking hazard and are strictly not intended for children under the age of 5. Keep all jewelry out of reach of infants and toddlers. Never allow children to play with, chew on, or wear this jewelry unattended.

MATERIALS & ALLERGY DISCLAIMER:

While we strive to source high-quality components, our jewelry is not guaranteed to be hypoallergenic unless explicitly stated in a specific product description. If you have sensitive skin or a known allergy to metals, please exercise caution. Charm Offensive is not responsible for any allergic reactions, skin discolorations, or adverse effects caused by wearing our products.

PRODUCT VARIANCE: Because our items feature unique components, slight variations in color, texture, and size may occur between the product photos and the actual item you receive. Additionally, product colors may appear slightly different depending on your computer screen or mobile device settings.

INTELLECTUAL PROPERTY

All content on the Charm Offensive website, including but not limited to product photographs, descriptions, logos, and branding, is the property of Charm Offensive and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

DAMAGE & INJURY DISCLAIMER

Charm Offensive is not responsible for any damage to property or personal injury arising from the use, misuse, or wear of our products. By purchasing from us, you acknowledge that you have read all product warnings and disclaimers, and agree to use our products at your own risk. This includes but is not limited to skin irritation, allergic reactions, injury from breakage, or damage caused by improper use or storage.

CARE INSTRUCTIONS DISCLAIMER

To maintain the quality and appearance of your jewellery, avoid exposure to water, perfume, lotions, and harsh chemicals. Charm Offensive is not responsible for tarnishing, discolouration, or damage resulting from improper care or storage.

LIMITATION OF LIABILITY

To the maximum extent permitted by Australian law, Charm Offensive's liability for any claim arising from the purchase or use of our products is limited to the original purchase price of the item in question. We are not liable for any indirect, incidental, or consequential damages.